Shipping Policy
IS SHIPPING FREE?
- Shipping For India is free for on most prepaid Orders.
- Cash On Delivery (COD) is available for over 11000+ Postal codes(Only in India). *COD Charges Applies - ₹100.
- For Shipping Worldwide, we do Worldwide shipping charges applies accordingly*.
WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?
If you have a multi-item order, each item may be shipped from a different international warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible!
WHEN WILL I RECEIVE MY ORDER?
All orders are dispatched within 72 hours of receiving them. Delivery of the order depends on the location of the buyer. Since we ship from Chennai, Tamil Nadu, it roughly takes 3 to 7 working days after the product is dispatched.
Please note, that due to the extreme popularity of our offers, these are only estimates.
Note: You may phase a delay due to current guidelines given by Indian Government for COVID19.
WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?
All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.
WILL I BE CHARGED FOR CUSTOMS AND TAXES?
The prices displayed on our site are tax-free in India, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, which is determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of the charges, please contact your local customs office.
✈FREE SHIPPING!
Free Shipping in India for all prepaid orders in India.
?GOT QUESTIONS?
We're happy to help! Email us: help@oldtownfunk.com or you can also chat live with us.